How does delivery work?How does delivery work?
Delivery charges
Delivery charges are a contribution to the costs of preparation, packing, and postage.
These are charged at a flat rate and depend on the destination country, the delivery method, and the order value.
The table below shows the prices and deliveries normally applying. These may be changed without notice.
The only contractual delivery charge is the one indicated on di-arezzo’s order acknowledgement.
Only secure shipments such as "Colissimo" or "DHL" are subject to proof of receipt by the customer and thus guaranteed by di-arezzo.
We strongly advise you to use this delivery method.
Economy rate such as "Normal letter post" have no proof of receipt, therefore the customer accepts full responsibility for any risks incurred through the choice of such delivery methods when ordering.
Do you deliver items abroad?
di-arezzo delivers to all four corners of the world.
To consult delivery costs for each destination country using the various shipment methods, please consult the section on delivery charges
How long are typical delivery times?
In France: 2 to 4 days from receipt of your payment depending on product availability and the delivery method chosen.
For European countries: 4 to 10 days from receipt of your payment depending on product availability, the delivery method chosen, and the destination country.
For other countries: 6 to 12 days from receipt of your payment depending on product availability, the delivery method chosen, and the destination country.
A further option allows you to collect your order from our shop in the centre of Paris thus avoiding shipping delays and any associated expenses.
Look up the contact details for our shop
Regarding the progress of your order
Enter your user name and password and you will be able to consult the section dealing with Order Progress.
If you opted for any form of registered delivery (Colissimo or DHL), you can see how your delivery work is progressing.
You will find it guides you helpfully to the information you require.
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