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Setting up and managing a di-arezzo account

How do I open an account?

To order from di-arezzo you first need an account.

To process your order, we require information from you such as your home address, your first and last names, your e-mail address, etc. This information is protected by a secret code.

The first time you place an order on the, site, you assign yourself a secret code (user name) up to 50 characters long. Entering this code saves you having to re-enter all your contact details when placing further orders.

You can create your user code as soon as you arrive on the site by clicking the My Account link accessible on every site page.
Alternatively you can wait until you go through the ordering process, when you will be presented with a page that lets you set up your account.

In accordance with the laws on Computers and your Rights (French law No. 78-17 of 06-01-1978), you retain all rights to access, rectify, and remove any data concerning you.
You can exercise this right online by sending an e-mail request via our contact form or by writing to the following address: Di-Arezzo, Service Clients, 160, rue Montmartre, 75002 Paris, France.

di-arezzo takes great care over your personal data and applies every measure to uphold your rights.

Our site is registered at the CNIL (French National Centre for Computer Rights) under the reference 749157.

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Modifying my information

By going to your user account you have access to all your information for modification.

If you can't get into your account, please consult the section named I have forgotten my password

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Order progress

Enter your user name and password and you will be able to consult the section dealing with Order progress.

If you opted for any form of registered delivery (Colissimo or DHL), you can see how your order is progressing.

You will find it guides you helpfully to the information you require.

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I have forgotten my password

If you have forgotten your password, we can remind you by e-mail. Just click here.

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Further assistance required?

Contact us through this link We will be delighted to reply.

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