Contacts

For all your queries regarding orders in progress:
In all correspondence, please indicate your username and your order number.

• How far advanced is my order? Consult the status of your orders directly on line
• Shipping error : click here
• Order not received : click here
• Demand of invoice : click here

Problem with the site? Faulty information? You aren't able to log in?
Ask for the technical assistance staff by clicking click here

If you require further information or a price quote, etc.,
State what you want as clearly as possible click here

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Customer Service

Answering your requests and helping you choose...

• Marianne
• Satoshi
• Jana
• Rosalie

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Logistics

Looking after supplies and shipments

• Mohamed
• Noreddine

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Technical

Found a bug on the site? They address it...

• Frédéric
• Daniel
• Marie-Gabrielle
• Jérémie

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Administration-Accounting

• Magali

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Management / Marketing and press relations

• Alain